Shipping and Returns
Speedy Processing Time
We can't wait for you to receive your Inner Message ring! As soon as you place an order, we kick into high gear to process and ship it as quickly as possible. Please give us just 1-3 business days to get your ring ready for its journey to you. We appreciate your patience and understanding.
Reliable Shipping Methods
We want your Inner Message ring to arrive in perfect condition, which is why we use trusted shipping methods. Our estimated delivery times are as follows:
- Domestic Shipping (within US): Expect your ring to arrive in approximately 2-5 business days.
- International Shipping (outside US): Delivery times vary based on the destination and customs processing.
Fair Shipping Costs
We believe in transparent pricing, and our shipping rates are calculated based on the destination and weight of your package. Don't worry, during the checkout process, we'll provide you with the exact shipping cost. Please keep in mind that any applicable taxes or customs duties are the responsibility of the customer.
Track Your Excitement
Once we ship your Inner Message ring, we'll provide you with a tracking number. This way, you can follow every step of its journey to your doorstep. We're just as excited as you are!
No Boundaries, Just Love
While we want to share our Inner Message rings with everyone, there might be some places we can't ship to due to legal restrictions or shipping carrier limitations. If you encounter any issues during checkout, reach out to us, and we'll do our best to find a solution together.
Your Happiness Matters: Your satisfaction is our top priority. If, for any reason, you're not absolutely delighted with your Inner Message ring, we're here to help. Just give us a shout, and we'll work together to find the perfect solution.
Easy Returns and Exchanges: We want you to feel confident in your purchase. That's why we accept returns and exchanges within 30 days from the date of delivery. To qualify, your Inner Message ring should be in its original condition, unworn, and in its original packaging. Please note that personalized or customized rings may have special return requirements, unless they are defective or incorrect.
Smooth Return Process: Initiating a return or exchange is a breeze! Just reach out to our friendly customer support team, and they'll guide you through the simple steps. We're here to make the process as smooth as possible. Please keep in mind that return shipping costs are the responsibility of the customer, unless we made an error.
Refunds or Store Credit with a Smile: For eligible returns, we offer your choice of a refund to your original payment method or store credit—whichever brings the biggest smile to your face! We'll process your refund within 3 business days after receiving the returned item.
Defects and Mistakes Are on Us: If, by any chance, you receive a defective or incorrect Inner Message ring, please let us know right away. We'll make it right by arranging a replacement or issuing a refund, including any applicable return shipping costs. Your satisfaction is paramount to us.
We hope this friendly shipping and return policy puts your mind at ease. If you have any questions, concerns, or simply want to share your excitement about your Inner Message ring, feel free to contact our amazing customer support team. We're here to make your experience truly exceptional!